a, and we of service commitment:
enthusiasm service: enthusiasm reception visiting, and patience received listening to phone, and accurate explained policy, and timely handle procedures;
specification service: distribution card induction, and show cards service, and dress neatly, and manners correct, and civility, and disabled service ban language;
efficient service: implemented first asked accountability, and one-time told business, and limited settles business, and responsibility held business, improve efficiency;
clean service: comply with legal regulations, strictly do program, The initiative to accept supervision.
Second, the "eight reflect":
attitude reflected the service specification "hot", received comrades reflect "honesty", p
reflect the "beauty", propaganda and explanation reflects "the resistance",
conflicts reflect the "let", caring for others reflected "real,"
difficulties reflect "help" work reflects "quasi"